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privacy and security

Pacific Bioscience Laboratories, Inc.

To ensure your privacy, Pacific Bioscience Laboratories, Inc. (Pacific Bioscience Laboratories) will not sell, rent, lease or disclose customer information to third parties unless required by law or unless you provide consent to such a disclosure. Other terms of Pacific Bioscience Laboratories’ privacy policy are as follows:
Information collection
When you engage in activities on our website or with our products, like ordering or registering products, requesting customer support or subscribing to e-mail alerts, Pacific Bioscience Laboratories may ask you to provide us with information.
By choosing to enter and submit the requested information when prompted, you are consenting to Pacific Bioscience Laboratories’ collection, use and disclosure of such information for the purposes of providing the services to you as outlined herein.
How we use your information
Any information collected will be used only by Pacific Bioscience Laboratories to improve our products, services and website or to communicate with you in the form of newsletters and notices if you give us permission to do so. Pacific Bioscience Laboratories uses information and/or e-mail addresses for internal purposes only and does not sell, lease or rent information to third parties.  Your information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers or other third parties to provide you with product information and promotional and other offers.
Product purchasing
Information we ask you to provide when purchasing or ordering will be only the information necessary to process your purchase or order. When fulfilling an order we will ask for your name, e-mail address, address (for shipping purposes), telephone number and credit card number, type and expiration date (if paying by credit card). We will use this information only for matters related to your order or product registration unless you request otherwise. Your credit card information will be maintained only for a period reasonably necessary to ensure payment has been received.
Pacific Bioscience Laboratories and Cycling list memberships
When you consent to receive e-mail alerts, Pacific Bioscience Laboratories may use information it has collected to provide you with mailed or e-mailed notices according to the preferences that you indicate to us. This may include notices in the form of newsletters, website update notices, notification of the availability of new products or product updates as well as information on promotions and special offers. You can elect to not receive any further notices from Pacific Bioscience Laboratories by unsubscribing directly to any e-mail you receive.
Cycling product user surveys
The purpose of this information request will be optional and required only to engage in certain activities. Additional information we may ask you to provide when choosing to engage in other activities on our website or within our products may include name, mailing address, telephone number, facsimile numbers, e-mail address and other demographic information that will enable us to better understand the requirements of our customers and to continue to provide high quality products and services.
Web site activity
Pacific Bioscience Laboratories may profile website activity and compile data in aggregate form in order to better understand user activities and the success of various ad campaigns and promotions. This information is important to us as it enables us to continue to provide products specific to our customers’ interests. Site visitor behavior information is compiled in aggregate and does not represent individually identifiable information. Pacific Bioscience Laboratories uses cookies on its websites to help us publish content relevant to our customers’ needs and wants.
Linked Internet Web sites
Our websites provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document or to another document altogether or to other websites not controlled by Pacific Bioscience Laboratories. These hyperlinked websites may contain privacy provisions that are different from those provided herein. Pacific Bioscience Laboratories is not responsible for the collection, use or disclosure of information collected through these websites, and Pacific Bioscience Laboratories expressly disclaims any and all liability related to such collection, use or disclosure.
Security of your personal information
Pacific Bioscience Laboratories may hire outside contractors to perform services on our behalf (such as packaging and shipping). We will only provide those companies the personal information they need to complete the desired service. They are not permitted to use customer information for any other purpose.
Business Transfers
In the event that another company acquires Pacific Bioscience Laboratories, cycling, or its assets, Pacific Bioscience Laboratories reserves the right to include Information and Personally Identifiable Information among the assets transferred to the acquiring company.  We may share your information with other entities and affiliates in the family of companies controlled by L'Oreal for internal reasons, primarily for business and operational purposes. 
Amendments to privacy policy
Pacific Bioscience Laboratories reserves the right to amend this privacy policy periodically. Any amendments made to this privacy policy will be considered effective ten (10) days after the amendments are posted on the site.
If you have any questions or concerns regarding our online privacy policy or should you wish to withdraw your consent, contact us by e-mail at
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